Personal Terms

General

Farmyo provides agricultural technology solutions designed to support smallholder farmers in adopting regenerative farming practices. These services enable farmers to improve soil health, increase crop yields, and access carbon credit markets. By using our services, you agree to abide by these terms, which govern the use of Farmyo's platform, tools, and services.

Our general terms outline the rights and responsibilities of users, ensuring a fair and transparent relationship between Farmyo and its users. We reserve the right to modify or update these terms periodically to reflect changes in our services or legal requirements.

Farmyo Services

Farmyo offers a suite of digital and analytical tools tailored for farmers, cooperatives, and agribusinesses. These include:

  • AI-driven insights: Our platform provides real-time recommendations on best agricultural practices, soil health, and carbon sequestration.
  • Carbon credit monetization: We help farmers earn revenue by tracking and selling carbon credits generated through sustainable farming practices.
  • Farmer marketplace: The platform connects farmers with buyers, suppliers, and financial services to enhance productivity and profitability.
  • Educational resources: Farmyo provides access to training materials and expert guidance on regenerative agriculture.

Services may evolve over time to incorporate new technologies and industry best practices, and we reserve the right to update or discontinue specific features as necessary.

Customer Data

We collect and process customer data to enhance service delivery and improve user experience. The types of data collected may include:

  • Personal Information: Name, contact details, and demographic information.
  • Farm Activity Data: Records of planting, harvesting, soil conditions, and land use.
  • Transaction Data: Information on carbon credit sales, payments, and marketplace activity.

Farmyo employs stringent data protection measures to ensure customer data remains confidential and secure. We do not sell or share personal data with unauthorized third parties. Users have the right to access, update, or delete their information in accordance with our privacy policies.

Security

We prioritize the security of our users' data and have implemented industry-standard security measures, including:

  • Encryption protocols to safeguard sensitive information.
  • Regular security audits to identify and mitigate potential risks.
  • Two-factor authentication (2FA) for enhanced account security.
  • User education on best practices for securing their accounts and data.

Users are responsible for maintaining the confidentiality of their login credentials and for any activities conducted under their accounts.

Communications

Farmyo communicates with users via multiple channels, including:

  • Email notifications regarding account updates, security alerts, and new features.
  • SMS messages for important service-related announcements.
  • In-app notifications for personalized recommendations and platform updates.
  • Newsletters and marketing materials (if users opt-in) with valuable insights and offers.

Users can manage their communication preferences within their account settings and opt out of marketing communications at any time.

Indemnification

Users agree to indemnify and hold Farmyo harmless from any claims, damages, or legal proceedings arising from:

  • Violation of these terms and conditions.
  • Misuse of Farmyo's services.
  • Unauthorized access to or use of another user's account.

This indemnification ensures that Farmyo and its affiliates are protected against legal risks resulting from user actions.

How to Contact Us

For inquiries, assistance, or reporting issues, users can reach Farmyo through:

  • Email: support@farmyo.com
  • Website: www.farmyo.com
  • Customer support portal: Available within the Farmyo platform for direct assistance and FAQs.

Business Terms

Farmyo's business services are designed for enterprises, cooperatives, and organizations engaging with smallholder farmers. Specific terms for business users will be outlined in separate agreements.

Privacy Policy

About Us

Farmyo is committed to protecting user privacy and ensuring transparency in how we collect, use, and store personal information.

Personal Data

We collect necessary personal data, such as names, contact details, and farm-related information, to provide tailored services. Data is securely stored and only shared with trusted partners where required.

Legal Basis

Farmyo processes personal data under legal bases including consent, contract fulfillment, and legitimate interests. Users have rights to access, modify, or request deletion of their data.

Cookie Policy

How We Collect Cookies

Farmyo uses cookies to enhance user experience and gather insights into platform usage. Cookies help personalize services and improve functionality.

Can I Change My Preferences?

Users can manage cookie preferences through browser settings. Some functionalities may be affected if cookies are disabled.

For further details, refer to our full privacy and cookie policy available on our website.

Payment Services

Details about payment services will be provided here.